HOW TO
Update Office from 2019 or 2021 to M365
[Self-Service; Optional]
NOTE! This process should only be run:
- When there is a workflow requirement for you to manually update Office ahead of BTBIT assistance.
- If you have been explicitly told you have a M365 A-5 or O365 A-3 license.
Everyone is starting with an A-1 license to make the cutovers easier, and A-1 licenses do NOT have desktop app licenses. This process will not work without an O365 A-3 or M365 A-5 license assigned to your username.
- Open any Office application like Microsoft Word or Excel.
- From the opening screen / document screen, navigate to the bottom left and click “Account”.
- Or, if you opened a file, in the top menu bar click “File” and then go to “Account”.
- View under “Product Information” section to find your current version.
- If you see any variation of Office 2019 or Office 2021, continue to the next step.
- If you see “Microsoft 365 Apps for enterprise”, you already have M365 apps! Go to the next step if you aren’t logged into your WSP office account. Otherwise, you are 100 / 100 squared away!
If at this point you are alraedy logged into your WSP M365 account -and- have M365 Apps for Enterprise, you are done! 🙂
Otherwise:
- Click “Sign In”
- Use your full email address as your username (e.g. first.last@wrightstatephysicians.org) > Next.
- If prompted, use your WSP password (as used to log-in to your computer).
- Follow the prompts through until you are logged in!
Once logged in to your @wrightstatephysicians.org account (it should display as such in the top left under “User Information”):
- In the right side of the screen, look for a big button that shows “Update Options”. Click it.
- Click “Update Now”
If this goes through, it may take a minute to download and install your new products.
You may be prompted to log-in for each Office product you log in to. This should only happen once per product.