Infectious disease personnel are frontline performers during this pandemic.
Casey English, a clinical coordinator in internal medicine for infectious disease at Wright State Physicians, personifies this attribute, according to her colleagues. English is a 2022 Dayton Business Journal Health Care Hero.
Her multifaceted role includes coordinating efforts with the clinical department to improve the quality of healthcare provided, collaborating with administrative staff and providers, developing guidelines in harmony with management and establishing and maintaining an efficient and responsive patient flow system.
“Patients are Casey’s focus every day,” Coffey says. “Casey goes above and beyond to work with the patient’s insurance to make sure the medications are covered.”
English’s care for patients extends beyond what her role requires as a licensed practical nurse. Some of her patients include those with addictions who experience infections from needle use. She engages with patients, locating community resources and shelter for them and schedules follow-up visits if they do not return in a timely manner.
Sherri Herrick, senior director at Wright State Physicians, says: “Casey has the true heart of a servant. She always goes the extra mile to ensure our patients are well taken care of and supported. She takes an active interest in all her patients.”
Dr. Steven Burdette, infectious disease specialist in internal medicine, said English is the best nurse he’s worked with in his 18 years of medical practice.
“She takes patient care very personally,” he said. “If a patient has issues, she is deeply concerned.”