March 30 is National Doctors’ Day. Wright State Physicians celebrates all of our doctors, for the expert patient care they provide, and dedication to educating tomorrow’s physicians, the medical students and residents at the Wright State University Boonshoft School of Medicine.
We reached out to a few of our physicians who have patient satisfaction that is consistently in the top percentiles on the MedStatix report. We asked them to share what is essential to patient care, one important thing they do to maximize patient satisfaction, and what motivated them to go into medicine…
Michelle Dodds, DNP, BC-FNP, APRN
Wright State Physicians, department of family medicine
“Listening to the patient is essential to patient care. So many times this is what shapes the patient experience. How can my patient know that I care about them, and diagnosing properly, if they don’t feel listened to?”
“I ask every patient as we finish up the visit, is there anything else I can do for you while you are here today, or anything you have questions about.”
“The Lord called me to this ministry. I am blessed to be able to care for each and every person – patients, coworkers, colleagues, with each day of life I am blessed to live.”